Contact us

Hello, Gradient?

If you want to get in touch with us, this is the place to do it. Fill up the form below and hit us up.

Frequently Asked Questions(FAQ)

How do I create my account at the Gradient Perfumes online store?

It is very simple and fast. Just click on LOGIN, and you will be taken to a new page where you can find the REGISTER button. You must fill in your name, email and password. You will then receive an email sent to the account you indicated, so that we can confirm the veracity of the same. After clicking the link you will be directed to your personal account/area, where we suggest you fill in the remaining data for invoicing and shipping of your orders. Save your changes and that's it!

What is the price policy of the Online Store?

Gradient Perfumes reserves the right to make exclusive online promotions, which, when applied, are duly identified.

I forgot my password, now what?

It is very simple and fast. Just click on LOGIN, and you will be directed to a new page where you can find the RECOVER PASSWORD button. You should fill in your email and click the REMEMBER PASSWORD button. You will then receive an email sent to the account you indicated and just need to follow the instructions

How can I contact Gradient Perfumes?

In the homepage of our site you will find the contact menu, which will take you to the page with the map and address, or you can access the address in the footer of the site. You can access directly using the address https://www.gradientperfumes.com/en/contact-us

How do I order an item?

Browse our website and add to your cart any items you like.
To finalize your order, and if you already have an account created, simply select the LOGIN option.
If you are not already registered, we suggest that you do so at the same time, simply by doing a new registration and filling in the fields that are presented to you.
Once the account creation is complete, simply select the payment method and confirm the payment data in your email.

Is the payment method secure?

All data entered in our system is confidential and completely safe. If you prefer to make your payments by credit card, you can do so via Credit Card or PayPal, both methods scrupulously fulfill all the requirements for processing secure online payments. Select the payment method that you like best and calmly order whatever you wish.

If I do not like an article can I return it?

Gradient Perfumes returns or exchanges the articles within a maximum period of 15 calendar days, provided that the article is in the exact same conditions as it was sent, and the return/exchange costs are charged to the customer.

Hoje começas de novo

Nunca mais vais ter uma relação abusiva como a que tinhas com o teu perfume caro. Sabemos que a transição nem sempre é fácil, mas nós vamos ajudar-te a encontrar um novo rumo.

Comprar Perfumes