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This document covers the processing of personal data collected by Gradient Perfumes during its sales process at the point of sale, customer service or the Internet and the processing of information for promotional purposes whatever the method of collection may be.
Gradient Perfumes assumes as a primordial commitment to preserve the right to privacy of its customers, creating conditions that guarantee the selectivity and relevance of the personal data collected and the provision to the customer of ways to access, change or withdraw its information in the legal framework in force.
3. Legitimacy in Data Processing
All personal data of customers included in our databases was delivered directly to Gradient Perfumes by their holders in person, by phone, or using forms sent electronically or in hard copy, with their prior consent and for the purposes indicated on the date of collection.
4. Data Collected
The personal data collected is generally the one that allows Gradient Perfumes the development of direct marketing promotional campaigns or the sending of institutional information.
The information collection process can take place in our sales outlets directly from our sales representative, on our website at www.gradientperfumes.com, in campaigns that involve the collection of forms, electronic or paper, filled and sent by the customer and in the telephone contact in calls received or made by our Customer Service.
5. Data Transmission
Gradient Perfumes does not transmit to third parties the personal data of its clients with the exceptions provided for in the law and in the framework regulated by the National Data Protection Commission, with the purpose of being used by them for purposes other than those indicated in the collection process.
Gradient Perfumes can, however, subcontract tasks to external entities (eg transport services) in order to provide the customer with the service that he has contracted. In these cases, only the strictly necessary identification data will be shared, always with the purpose of fulfilling the initial purpose indicated in the collection form.
6. Customer Rights
– Right to information
The personal information provided to Gradient Perfumes is handled by Mystic Star, lda, headquartered at Av. Da Liberdade 230, 1250-148 Lisboa – Portugal, tel: +351 210 029 900, email: [email protected], taxpayer no. PT507459520, registered at the Lisbon Commercial Registry under the same number.
– Right of Access
Any doubt, clarification or alteration of your personal data held by Gradient Perfumes and its automatic treatment can be addressed to the headquarters Av. Da Liberdade 230, 1250-148 Lisboa – Portugal, by phone +351 210 029 900 from Monday to Friday from 09:00 to 18:00, or using the contacts indicated at www.gradientperfumes.com.
The information will only be provided after verifying the authenticity of the sender.
7. Security and Confidentiality
Gradient Perfumes provides the necessary resources to protect information and limit access to databases, such as control of access to facilities by unauthorized personnel, control of data entry and editing in the back-office, control of the use of information collected and barriers to unauthorized logical access.
WHO ARE WE?
Gradient Perfumes is committed to protecting the personal data of the Customers of products and services of the various companies of the BF Group as well as the personal data of the respective owners in all situations in which a personal data treatment occurs by the various companies and entities of the BF Group, having in this context drawn up the present Policy, which underpins its commitment to respect the rules for the protection of personal data.
WHY THIS PERSONAL DATA PROTECTION POLICY?
The purpose of this Policy is to inform the Customers of the general rules for the processing of personal data, which are collected and processed in strict compliance with and compliance with the provisions of the personal data protection legislation in force at all times, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("RGPD").
Gradient Perfumes respects best practices in the field of security and personal data protection by taking the necessary technical and organizational measures to comply with the RGPD and to ensure that the processing of personal data is lawful, fair, transparent and transparent. limited to authorized purposes.
Gradient Perfumes is committed to the protection and confidentiality of personal data, and has adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights that the respective holders enjoy.
The rules foreseen in this Data Protection Policy complement the provisions regarding the protection and processing of personal data provided for in the contracts that the Customers celebrate with Gradient Perfumel, as well as the rules set forth in the terms and conditions that regulate the offer of various products and services and are duly advertised on their websites.
WHAT ABOUT THIS DATA PROTECTION POLICY?
This Data Protection Policy applies exclusively to the collection and processing of personal data in respect of which Gradient Perfumes is responsible for its treatment, within the scope of services and products made available to its Customers / Users and in all situations in which a processing of personal data by Gradient Perfumes, namely through social intervention and development support.
On the websites of Gradient Perfumes may be included access links to other websites that are unrelated to you. The availability of such links is made in good faith, and Gradient Perfumes can not be held liable for the collection and processing of personal data made through these websites, nor does Gradient Perfumes assume any responsibility for such websites, namely as to their accuracy, credibility and features available in them.
WHAT IS PERSONAL DATA?
Personal data is any information of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.
Any identifiable person, directly or indirectly, identified by reference to a name, identification number, location data, identifiers by electronic means or one or more specific elements of his or her physical, physiological, genetic, mental, economic, cultural or social.
WHAT IS THE PROCESSING OF PERSONAL DATA?
The processing of personal data consists of an operation or set of operations carried out on personal data or personal data sets, by automated means or not, namely collection, registration, organization, structuring, preservation, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, erasure or destruction.
WHO IS RESPONSIBLE FOR DATA PROCESSING?
The entity responsible for the processing of personal data is the Company or entity of the BF Group that determines the purposes and means of treatment of the same.
For this purpose, if the holder of the personal data needs to contact the data controller, he may do so through the means and contacts indicated below:
Through the contacts page.
WHO IS THE DATA PROTECTION SUPERVISOR?
The Data Protection Officer plays a relevant role in the processing of personal data, ensuring, among other things, the compliance of data processing with current legislation, verifying compliance with this Data Protection Policy and setting clear rules of processing of personal data, ensuring that anyone entrusted with the processing of your personal data is aware of how Gradient Perfumes treats them and what rights they have in this regard.
Thus, the owners of personal data, if they wish, can address a communication to the Data Protection Officer, regarding matters related to the processing of personal data, using the following contact for this purpose:
Contact: [email protected]
WHAT ARE THE TYPES OF PERSONAL DATA TREATED?
Gradient Perfumes, within the scope of its activities, processes the personal data necessary for the provision of services and / or product supply, as well as, at the level of social intervention, treating data such as name, address, phone number and e-mail address, according to the most detailed information available to the holders of personal data.
Without prejudice to compliance with the legal rules on the preservation and transmission of data for the purposes of investigation, detection, prosecution of serious crimes, and other treatments to which it is legally bound, traffic data, geographical location, profile and / or consumption of the Customer will be treated by Gradient Perfumes, insofar as they are necessary for the respective provision of the services. In this way, based on the location, profile and / or consumption, the Client will have access, in particular, to the specific functionalities of the services, to suggestions of contents and to information services of proximity.
Location information may also be recorded and transmitted to organizations legally competent to receive emergency calls for the purpose of responding to incoming calls.
Personal data, traffic, geographic location, profile and / or consumption are also treated for the purpose of marketing or disclosing offers of goods or services of Gradient Perfumes, if the respective holder has authorized it.
Personal data will also be processed if the respective holder has authorized it for the purpose of disseminating information services and lists within the scope of the universal service, including transmission to third parties for the publication of such lists and provision of information services.
In case of prior consent of the Client, the Client may be withdrawn at any time, without however, the lawfulness of the treatment made on the basis of the previously given consent is compromised.
WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?
Gradient Perfumes collects your personal data, in particular via telephone, in writing, through its websites and through the Customer area, guaranteeing, where necessary, the prior consent of the holder of the personal data.
Some personal data are indispensable to the execution of the contract and, in case of lack or insufficiency of the same, Gradient Perfumes can not make available the product or service in question.
If the holder of the personal data is not a Customer of Gradient Perfumes, their personal data will only be processed when they are made available, namely by subscribing to the newsletter, in which case the rules of this Data Protection Policy will apply.
The personal data collected can be processed in a computerized way, in an automated or non-automated way, guaranteeing in all cases strict compliance with the legislation for the protection of personal data, stored in specific databases created for this purpose and, in no case, the data collected will be used for a purpose other than that for which it was collected or given the consent of the data subject.
WHO ARE THE RECIPIENTS OF PERSONAL DATA?
Without prejudice to the addressees indicated throughout this Data Protection Policy, Gradient Perfumes may communicate the personal data of the Client, for the purpose of complying with legal obligations in particular to police, judicial, tax and regulatory entities.
WHAT ARE THE PURPOSES OF THE PROCESSING OF PERSONAL DATA AND RESPECT OF LEGAL BASIS?
In general, the personal data collected are based on the management of the contractual relationship, the provision of contracted services, the suitability of the services to the needs and interests of the Customer, namely for the purpose of accessing specific features of the services, content suggestions, proximity information services (in particular on service pharmacies, proximity services, etc.), information and marketing actions, as well as the inclusion of the Client / users in lists / directories of subscribers.
In addition, personal data may also be processed for the purpose of complying with legal obligations and for the purpose of investigation, detection and prosecution of serious crimes.
Without prejudice to the additional information provided when collecting the data, Gradient Perfumes may also, if legally permissible, use the personal data provided by the holder for other purposes, such as for the purposes of social intervention actions, the sending of complaints and suggestions , disseminating the Group's institutional information and / or publicizing campaigns, promotions, publicity and news about Gradient Perfumes products and / or services, as well as conducting market research or evaluation surveys.
HOW MANY TIMES DO WE KEEP YOUR PERSONAL DATA?
The length of time during which personal data are stored and stored varies according to the purpose for which the information is processed.
Effectively, there are legal requirements that require you to retain the data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the pursuit of the purposes that led to their collection or subsequent processing, under the terms defined by law.
WHAT ARE YOUR RIGHTS AS A HOLDER?
As holders of personal data, Clients are guaranteed, at any time, the right to access, rectify, update, limit and erase their personal data (except as to the data that are indispensable for the provision of services by the duly identified Gradient Perfumes on the Form as being mandatory supply or to comply with legal obligations to which the controller is subject), the right to oppose the use of the same for commercial purposes by Gradient Perfumes and the withdrawal of consent, without this compromising the lawfulness of the treatment under this consent, as well as the right to data portability.
HOW CAN I ACCESS, RETIFY, UPDATE, LIMIT, DELETE, OPPOSE TO THE TREATMENT OF YOUR PERSONAL DATA, OR REMOVE CONSENT?
Without prejudice to the provisions of the RGPD, the holder of the personal data may do so, directly or through a written request, addressed to the person responsible for the treatment, through the contacts made available for this purpose in this document, as well as other contacts made available by Gradient Perfumes .
HOW CAN YOU OPPOSE TO RECEIVE CONTACTS FOR MARKETING PURPOSES?
Gradient Perfumes may promote disclosure actions to its Customers, new products or services, namely by telephone, e-mail, SMS, MMS or any other electronic communications service, if the holder of the personal data has given the consent.
If the holder of personal data does not intend to continue to receive such communications, he may at any time withdraw his consent to the use of his data for marketing purposes.
HOW CAN YOU CLAIM?
Without prejudice to being able to submit complaints directly to BF GRUPO, through the contacts made available for this purpose, the Customer can directly complain to the Control Authority, which is the National Data Protection Commission (CNPD), using the contacts made available by this entity for this purpose.
WHAT ARE THE MEASURES ADOPTED BY Gradient Perfumes TO ENSURE THE SAFETY OF YOUR PERSONAL DATA?
Gradient Perfumes is committed to ensuring the protection of the personal data that is made available to it, and has adopted and implemented strict rules in this regard. Compliance with these rules is an obligation of all those who legally access them.
Taking into account the concern and commitment that Gradient Perfumes reveals in the defense of personal data, a number of technical and organizational security measures have been adopted in order to protect the personal data made available to it against its dissemination, loss, misuse , alteration, treatment or unauthorized access, as well as against any other form of illicit treatment.
In addition, third parties which, in the context of the provision of services, process personal data of the Customer in the name and on behalf of Gradient Perfumes, are required, in writing, to carry out appropriate technical and safety measures which, in at any time, comply with the requirements of the legislation in force and ensure the protection of the rights of the data subject (namely, the protection of the privacy and personal data of the Customers).
In this way, on all the websites of the Gradient Perfumes, the personal data collection forms require the encrypted sessions of the Browser and all personal data transferred are stored safely in the systems of the Gradient Perfumes that are in a Datacenter of Gradient Perfumes, under cover of all the physical and logical safety measures that Gradient Perfumes understood to be indispensable for the protection of personal data.
Notwithstanding the security measures adopted by Gradient Perfumes, Gradient Perfumes warns all Internet surfers that they should take additional security measures, namely to ensure that they use an updated PC and Browser in terms of security patches configured with an active firewall, antivirus and antispyware, and to ensure the authenticity of the websites they visit on the internet, and avoid websites they do not trust.
IN WHICH CIRCUMSTANCES EXISTS COMMUNICATION OF DATA TO OTHER ENTITIES (THIRD AND SUBCONTRACTED)?
Gradient Perfumes, in the scope of its activity, may resort to third parties for the provision of certain services. Sometimes the provision of these services implies access by these entities to the personal data of the Customers. When this happens, Gradient Perfumes takes the appropriate measures, in order to ensure that the entities that have access to the data are reputed and offer the highest guarantees at this level, which is duly consecrated and contractually between Gradient Perfumes and (s) of third party (ies).
Thus, any entity subcontracted by Gradient Perfumes will treat the personal data of our Customers, on behalf of and on behalf of Gradient Perfumes and adopting necessary technical and organizational measures in order to protect personal data against the accidental or illicit destruction, loss accidental, unauthorized alteration, dissemination or access, and against any other form of illicit treatment.
In any case, Gradient Perfumes remains responsible for the personal data made available to you.
IN WHICH CIRCUMSTANCES DO WE TRANSFER YOUR PERSONAL DATA?
The provision of certain services by Gradient Perfumes may involve the transfer of your data outside of Portugal, including outside the European Union or to International Organizations.
In such a case, Gradient Perfumes shall comply strictly with the applicable legal provisions, in particular as regards the determination of the suitability of the country (ies) of destination as regards the protection of personal data and the requirements applicable to such transfers, including, where the appropriate contractual instruments and which guarantee and respect the legal requirements in force.
"Cookies" are small labels of software that are stored on the computer through the browser, retaining only information related to preferences, not including personal data.
To learn more about cookies and how Gradient Perfumes uses them on their websites, see the following document About Cookies.
HOW CAN YOU KNOW ANY CHANGES TO THE BF GROUP PERSONAL DATA PROTECTION POLICY?
Gradient Perfumes reserves the right at all times to make adjustments or changes to this Personal Data Protection Policy, and these changes are duly publicized in the various communication channels of Gradient Perfumes.
What are cookies?
"Cookies" are small labels of software that are stored in the access equipment through the browser, retaining only information related to the preferences, not including, as such, the personal data.
What are Cookies for?
Cookies help determine the usefulness, the interest and the number of uses of the websites, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.
What kind of cookies are there?
There are two cookie groups that can be used
Permanent cookies - are cookies that are stored at the browser level in the access equipment (PC, mobile and tablet) and are used whenever you make a new visit to one of Altice Portugal's websites. They are generally used to direct the navigation to the interests of the user, allowing to provide a more personalized service.
Session cookies - These are temporary cookies that remain in your browser's cookie file until you leave the website. The information obtained by these cookies serves to analyze patterns of web traffic, allowing you to identify problems and provide a better browsing experience.
Strictly needed cookies - Allows website navigation and application usage, as well as access to secure areas of the website. Without these cookies, the services required can not be provided.
Analytical Cookies - Used anonymously for the purpose of creating and analyzing statistics, in order to improve the functioning of the website.
Functional Cookies - Saves user preferences regarding site usage, so you do not need to reconfigure the site each time you visit.
Third-party cookies - Measure application success and third-party advertising effectiveness. They can also be used to customize a widget with user data.
Advertising Cookies - Directs advertising according to the interests of each user, in order to target the advertising campaigns taking into account the tastes of the users, and also limit the number of times you see the ad, helping to measure the effectiveness of advertising and the success of the organization of the website.
How can you manage cookies?
All browsers allow the user to accept, reject or delete cookies, and also inform the user whenever a cookie is received, namely by selecting the appropriate settings in their browser. You can configure cookies in your browser's "options" or "preferences" menu.
Please note, however, that by disabling cookies, you can prevent certain web services from working properly, affecting, in part or in full, your website navigation.
If you cancel cookies, we will not be able to collect your preferences, with the implication that every time you visit us, we must enable or disable cookies again.
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