Shipping and Delivery

General Sale Conditions, Stock Delivery and Availability

It is the customer’s responsibility to verify that the items he has selected and purchased are destined to the intended use, making sure that they have the characteristics of shape, size and color.

Gradient Perfumes Online ships orders worldwide.

The shipping costs of orders are free for Continental Portugal in orders equal to or greater than the amount of € 50. For orders of less than € 50 the cost of shipping will be € 5 for Continental Portugal. The value of the shipping costs for the Madeira and Azores Archipelagos will be calculated based on the total weight of the order and included in the final order value.

To know the shipping cost to other locations (islands or other countries), you should contact our customer service, by phone: +351 210 029 900.

No refunds will be made unless the item is damaged/broken and in the event of a stock breach, in accordance with Decree Law no. 67/2003 Consumer Law.

The orders’ distribution will be carried out by a carrier, or one of the Gradient Perfumes transportation methods.

After hours deliveries, or abnormal periods, will only be possible in exceptional situations previously agreed with the customer.

All products presented by the site have limited stock and are susceptible to stock breach.

Gradient Perfumes Online reserves the right at any time to discontinue the products presented on the site without prior notice.

The entity responsible for the sale of the products on is the company Mystic Star Lda, headquartered at Avenida da Liberdade 230, 1250-148 Lisboa – Portugal, email: [email protected], taxpayer no. PT507459520, registered in the Lisbon Commercial Registry under the same number.